WEBSITE PRIVACY POLICY

 

This privacy policy gives you information on how we collect and process your personal data through your use of this website, including any data you may provide when you submit our online form. Please read the following carefully to understand our processes regarding your personal data and how we will treat it. By visiting this website, you are accepting and consenting to the practices described in this policy.

YOUR INFORMATION

We may collect and process the following data about you:

Information you give us

By using this website you may give us information about you by filling in forms on the website.

This information you give us may include your:

  • Name;
  • Email Address
  • Telephone Number
  • DOB
  • Quotation Details (including the type of cover, sums insured, previous insurers, mortgage balances, salary details, smoker status and/or additional details requested in order to provide the services);
  • Details of Joint Applicants including the above

 

Where you provide us with your sensitive personal data, including but not limited to, your contact information and details of your quotation requirements, you hereby grant us consent to use this data in order to provide our services. As part of our ongoing services we may receive additional information on you and/or your quotation requirements from third parties including but not limited to your insurance provider(s), financial advisors and any additional parties connected to your quotation requirements.

Information we collect about you

Each time you visit this website, we may collect the following technical information about you automatically:

  • Your IP address;
  • Information regarding your internet browser program, any plug-ins to that browser and information regarding your computer’s operating system;
  • How you accessed the website;
  • What pages of the website you viewed, and for how long;
  • Website response times and download errors (if any);
  • Website interaction information (such as scrolling, clicks and mouse-overs); and
  • Methods used to browse away from the website, or any page within it.

Some of this information may be collected via “cookies” – please see below for more information about cookies and what we use them for.

 

HOW WE USE YOUR INFORMATION

All information about you that we collect or receive, whether of a personal or technical nature, may be used by us in the following ways:

  • To carry out our obligations arising under any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • To transfer your information to third party advisors (please see the “Disclosure of Your Information” section below for more details);
  • To contact you with information about other services that we offer which may be of interest to you. We will typically only contact you by electronic means (e-mail or SMS) although we may also contact you by telephone and post using the information we have on file.
  • To notify you about changes to our services;
  • To ensure that content from our website is presented in the most effective manner for you and for your computer;
  • To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To improve our website to ensure that content is presented in the most effective manner for you and for your computer;
  • To allow you to participate in interactive features of our service, when you choose to do so;
  • As part of our efforts to keep our website safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • To comply with our record keeping and information storage obligations and policy (please see the ”Where We Store Your Personal Data” section below for more details).

Information we receive from other sources.

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

By using our site, you consent to the collection and use of your information as set out above and in accordance with this policy.

DISCLOSURE OF YOUR INFORMATION

We may share your information with:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
  • Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. In particular, you acknowledge that we work directly with qualified financial advisors in respect of our services and all personal information that we receive from you through our quotation form will be disclosed and transferred to them as part of our services.
  • By submitting your personal information to us, whether via the website or via telephone or email correspondence, you consent to the transfer of that information to our advisors to be processed in accordance with their own privacy policies.
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

In the following rare circumstances, we may disclose your personal and technical information to third parties other than as set out above:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our clients will be one of the transferred assets;
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms and other agreements; or
  • to protect our rights, property, or safety, or those of our legal representatives, our customers or others. (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on secure cloud servers. Unfortunately, the transmission of information via the internet cannot be completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by opting out using the mechanisms provided. You can also exercise the right at any time by contacting us using the details given below.

The Data Protection Act confers certain additional statutory rights on you in respect of your personal information. In particular you have the right to:

  • request details of the information that we hold for you and how we process that information; and
  • request the rectification of inaccurate data about you.

Should you wish to exercise your statutory rights to access the information we hold about you, you may do so at any time by emailing us or by writing to us at the address given below. A small fee of no more than €15 may be payable to meet our administrative costs in complying with your request.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

COOKIES

Cookies are files with a small amount of data, which may include an anonymous unique identifier, that are sent to your browser from a website and stored on your computer or device. Like many other websites, we use cookies to collect information about your browsing, such as what you click on, how you get to our page, what you insert into online forms, etc. Cookies do not contain any personal information. We primarily use cookies to improve our website and to monitor patterns of usage. You can instruct your browser to refuse all cookies, or to inform you when a cookie is being sent, but if you do not accept cookies, you may not be able to use some portions of this website. Please contact us using the details below if you have any questions about the cookies that we use.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

CONSENT TO USE

By using the Site, you agree to the collection and use of information in accordance with this policy. If you have any questions about this Privacy Policy, please contact us.

SECURITY

The security of your Personal Information is important to us, but please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

CONTACT

Questions, comments, complaints and/or requests regarding this privacy policy should be sent via:

Email: social@lifeinsuranceireland.ie